jlbet1 Privacy Policy

1 Introduction

jlbet1 is an online gaming platform serving players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We offer a wide range of gaming products including live casino games, sports betting, slots, bingo, and specialty games. In the course of providing these services, jlbet1 necessarily collects and processes certain personal information about our players.

jlbet1 takes its obligations as a personal information controller under the Data Privacy Act of 2012 (Republic Act No. 10173, or "DPA") and its Implementing Rules and Regulations ("IRR") very seriously. This Policy sets out in plain language what data we collect, why we collect it, how long we keep it, who we share it with, and what rights you have over your own information.

This Policy should be read together with our Terms and Conditions and our Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any conflict between this Policy and the Terms and Conditions on matters of data privacy, this Policy shall prevail.

2 Data We Collect

jlbet1 collects personal information from you in several ways — directly when you register and use our platform, automatically through your use of our website, and from third parties such as payment processors and identity verification services. The categories of personal data we collect include:

2.1 Registration and Identity Data

When you create a jlbet1 account, we collect your full legal name, date of birth, nationality, gender, residential address (including city and province within the Philippines), email address, and mobile number. This information is required to create and manage your account and to verify that you meet our eligibility requirements, including the minimum age of 21 years.

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process — required under Philippine anti-money laundering regulations — we may collect copies of government-issued identification documents such as your Philippine passport, SSS ID, UMID, driver's license, PhilSys National ID, or other valid government-issued ID. We may also collect proof of address documents and selfie photographs for facial verification purposes.

2.3 Financial and Transaction Data

We collect information about your deposits, withdrawals, and gaming transactions on the jlbet1 platform. This includes payment method details (such as your GCash mobile number, PayMaya account reference, BPI, BDO, or Metrobank account details), transaction amounts in Philippine Peso (PHP / ₱), transaction timestamps, and transaction reference numbers. We do not store full bank account numbers or card numbers on our servers — these are handled by our regulated payment processing partners.

2.4 Gaming Activity Data

We collect records of your gaming activity on jlbet1, including games played, bets placed, outcomes, session durations, and responsible gaming tool usage (such as deposit limits and self-exclusion requests). This data is used to operate the platform, resolve disputes, detect fraud, and support our responsible gaming obligations.

2.5 Technical and Device Data

When you access jlbet1, we automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, and session duration. This data is collected through cookies and similar tracking technologies as described in Section 8 of this Policy.

2.6 Communications Data

If you contact our customer support team, we retain records of those communications, including emails, live chat transcripts, and any documents or screenshots you share with us. This helps us resolve your queries efficiently and maintain a record of our interactions.

3 How We Use Your Data

jlbet1 uses the personal information we collect for the following purposes:

jlbet1 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012, jlbet1 must have a lawful basis for processing your personal information. The legal bases we rely on are:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to provide the jlbet1 gaming platform and related services as described in our Terms and Conditions.
• Legal Obligation: Processing is necessary to comply with our legal obligations under Philippine law, including the Anti-Money Laundering Act (RA 9160), the Data Privacy Act (RA 10173), and applicable PAGCOR regulations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and interests.
• Consent: For certain processing activities — such as sending you marketing communications or using non-essential cookies — we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time.

5 Data Sharing and Disclosure

jlbet1 does not sell, rent, or trade your personal information to third parties. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

5.1 Payment Processors

We share financial data with regulated payment service providers — including GCash, PayMaya, and partner banks such as BPI, BDO, and Metrobank — to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.

5.2 Identity Verification Providers

We use third-party KYC and identity verification service providers to assist with age verification and document authentication. These providers process your identity documents under strict data processing agreements and are prohibited from using your data for any other purpose.

5.3 Regulatory and Law Enforcement Authorities

jlbet1 may disclose your personal information to the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), PAGCOR, the Bureau of Internal Revenue (BIR), or other competent Philippine government authorities where required by law, court order, or regulatory directive.

5.4 Technology and Infrastructure Providers

We use third-party technology providers for hosting, cloud infrastructure, analytics, and customer support tools. These providers act as data processors on our behalf and are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

5.5 Game Content Providers

Some games available on jlbet1 are provided by third-party game studios. Limited technical data (such as session tokens and game results) may be shared with these providers to facilitate gameplay. These providers do not receive your full personal profile.

6 Data Retention

jlbet1 retains your personal information for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, jlbet1 retains account and transaction data for a minimum of five (5) years following the closure of your account, in accordance with the record-keeping requirements of the Anti-Money Laundering Act and applicable PAGCOR regulations. KYC documents are retained for the same minimum period.

Technical and device data collected through cookies and analytics tools is typically retained for shorter periods, as described in our Cookie Policy (Section 8). Communications data is retained for a period of three (3) years from the date of the last communication, unless a longer retention period is required for dispute resolution or legal proceedings.

When your personal data is no longer required for any lawful purpose, jlbet1 will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.

7 Data Security

jlbet1 implements a comprehensive set of technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the jlbet1 platform is encrypted using industry-standard SSL/TLS protocols.
• Encryption at Rest: Sensitive personal and financial data stored on our servers is encrypted at rest using strong encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized jlbet1 personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication: jlbet1 supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security.
• Regular Security Audits: jlbet1 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in our systems.
• Incident Response: jlbet1 maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act.

8 Cookies & Tracking Technologies

jlbet1 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve our platform, personalize your experience, and analyze usage patterns. This section explains what cookies we use and how you can manage them.

8.1 Types of Cookies We Use

• Essential Cookies: These cookies are strictly necessary for the jlbet1 platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance and Analytics Cookies: These cookies collect anonymized information about how players use jlbet1 — such as which pages are visited most frequently and how long sessions last. This data helps us improve the platform experience.
• Functional Cookies: These cookies remember your preferences and settings (such as language preference and display settings) to provide a more personalized experience.
• Marketing Cookies: With your consent, we may use cookies to deliver relevant promotional content about jlbet1 games and offers. You may opt out of marketing cookies at any time.

8.2 Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling essential cookies will affect your ability to use the jlbet1 platform. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.

9 Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal information held by jlbet1:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of Access: You have the right to request a copy of the personal information jlbet1 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information we hold about you. You may update certain account details directly through your jlbet1 account dashboard.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that jlbet1 has violated your data privacy rights.

To exercise any of these rights, please contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy. jlbet1 will respond to all data subject requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act.

10 Children's Privacy

The jlbet1 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jlbet1 does not knowingly collect personal information from any person under the age of 21.

If jlbet1 becomes aware that personal information has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the personal information in question, and take appropriate action in accordance with our Terms and Conditions and applicable law.

If you are a parent or guardian and believe that your child under the age of 21 has provided personal information to jlbet1, please contact our support team immediately at [email protected] so that we can take prompt action.

11 International Data Transfers

jlbet1 primarily processes and stores personal data within the Philippines. However, some of our technology and service providers may be located in other countries. Where personal data is transferred outside the Philippines, jlbet1 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act and its IRR.

Such safeguards may include data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission, or transfers to countries that have been assessed as providing an adequate level of data protection. jlbet1 will not transfer your personal data to any country or organization that does not provide adequate protections for personal data.

12 Third-Party Links

The jlbet1 platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the jlbet1 platform at jlbet1.net. jlbet1 is not responsible for the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

13 Updates to This Policy

jlbet1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jlbet1 will notify registered players by posting a prominent notice on the platform and, where practicable, by sending a notification to the email address associated with your account.

The revised Policy will take effect on the date specified in the notice. Your continued use of the jlbet1 platform after the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how jlbet1 protects your personal information.

14 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jlbet1, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing jlbet1's compliance with the Data Privacy Act of 2012 and this Policy.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. For more information about your rights under the Data Privacy Act, visit the NPC's official resources.

For responsible gaming support, please visit our Responsible Gaming page. For the full terms governing your use of jlbet1, please review our Terms & Conditions.